Best practice white papers
White paper of the month
White paper topics
- Business continuity/disaster recovery
- Career management
Freely available white papers, snapshots and guest articles. Register now to gain access to this invaluable resource.
Every business, large or small, depends on customers for its livelihood. Surprisingly, a great many businesses fail to honour this common-sense principle. This White Paper explores the three essential tenets of customer service that the CEO/MD must transmit to all employees.
With the advent of social distancing requirements, online meetings have become a lifeline that allows many businesses to continue functioning. This article offers ten tips for managing online meetings successfully – regardless of the role you are playing in the meeting.