Black Box Thinking: The Surprising Truth About Success (and Why Some People Never Learn from Their Mistakes)
by Matthew Syed
If you’re a Malcolm Gladwell fan, look no further. Espousing the importance of acknowledging and engaging with our failures, Black Box Thinking is as engaging as it is insightful. Syed explores scientific research, politics, psychology, complexity theory and a variety of real-life cases for a read that transcends the average scope of books in this genre.
The author believes that we often hide our failures from ourselves and others, and, in doing so, deny ourselves the opportunity to learn, grow and reach our full potential. He writes: “For organizations beyond aviation, it is not about creating a literal black box; rather, it is about the willingness and tenacity to investigate the lessons that often exist when we fail, but which we rarely exploit. It is about creating systems and cultures that enable organizations to learn from errors, rather than being threatened by them.”