My video blog published on 14 October outlined the six priority roles of a CEO. Today, click to see my top four recommendations for ensuring that you spend enough time wearing your CEO hat, rather than getting sucked into doing jobs that should be the responsibility of other people.
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Every business, large or small, depends on customers for its livelihood. Surprisingly, a great many businesses fail to honour this common-sense principle. This White Paper explores the three essential tenets of customer service that the CEO/MD must transmit to all employees.
With the advent of social distancing requirements, online meetings have become a lifeline that allows many businesses to continue functioning. This article offers ten tips for managing online meetings successfully – regardless of the role you are playing in the meeting.
