Best practice snapshots
Snapshots of the month
Is your glass half full or half empty?
Delegation
Snapshot topics
- Administration
- Communications technology
- Corporate social responsibility
- Exiting
- Finance
- HR
- International
- Leadership
- Legal
- M&A change management
- Marketing
- Negotiation
- Performance management
- Sales
- Skills
- Social Media
- Strategy
Administration
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Communications technology
- The “too busy” mindset and its impact on leadership
- Email – how to get back in control
- Don’t let voicemail antagonise your customers
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Corporate social responsibility
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Exiting
- Moving on – the “do’s and don’ts” of exiting
- Succession planning
- Building value for the sale of your company
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Finance
- Financial difficulties checklist
- Ten tips on cash management
- Costs and cash flow checklist
- Cash crisis avoidance steps
- Business plans to attract world-class financing
- Credit checking
- Avoiding financial mistakes
- Developing a sound financial plan
- Invoice discounting
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HR
- Running an effective internship programme
- How to recruit the top 25%
- Do you have the right people on the bus?
- Employee share schemes
- Building your team with the right people
- Why good people leave
- People development
- Small business non-executive directors
- Are you giving positive feedback to your employees?
- Small business advisory boards
- Successful leadership of flexible working
- The top 10 recruitment mistakes
- Performance appraisal
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International
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Leadership
- 20 leadership habits that hold you back
- Questions for change management leaders
- Leading in the new normal
- Four common leadership myths
- Leadership – 12 breakthrough steps
- One-to-ones – coaching direct reports
- The human side of scalability
- The six essential roles of the CEO
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Legal and compliance
- Contract negotiations – pitfalls to avoid
- October 2010 changes to employment legislation
- Anti-bribery checklist
- Legal security checklist for your business
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Mergers and acquisitions change management
- Business valuation tool
- Creating an acquisition integration checklist
- Post acquisition integration – points to consider
- Change management – a strategic tool and conscious leadership choice
- Is the time right for you to acquire?
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Marketing
- The need for strategic marketing
- The truth about sales and marketing
- Tips for marketing in a recession
- Marketing in a slow economy
- Exhibition sponsorship – is it a good deal?
- Are you getting payback on your marketing?
- Calculating marketing ROI
- Keeping marketing costs low in a recession
- How to pitch your story to the media
- Is marketing a luxury in troubled times?
- Improve your email marketing results
- Improve your online surveys
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Negotiation
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Performance management
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Sales
- So what is the value of loyal customers?
- Key account planning
- When to say goodbye to a customer
- Exceeding customer expectations
- Customer data integration
- Customer equity
- Improve your sales pipeline
- Low cost / low risk sales growth
- Know what you are selling
- Coaching to increase sales
- Customer service tips for small businesses
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Skills
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Social media
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Strategy
- Do you make mistakes in strategic planning?
- Better team collaboration
- Benchmarking
- Strategy – six steps
- What is the true meaning of strategy?
- How to build accountability among your employees
- Outsourcing
- Reorganise successfully
- So now you’re the CEO!
- Supply chain management
- Ten ways to boost execution
- Competitive advantage and USPs
- Change leadership – essential but not simple
- Transformation and recovery in a recession
- Leadership courage in uncertain times
- Leading vs managing
- Aligning your organisation for growth
- Is your glass half full or half empty?
- Avoiding common pricing mistakes
- Contingency planning for a downturn
- Recession checklist
- 13-point recovery plan for difficult times
- Do you need a new business model?
- Small business growth
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