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TCii
Newsletter Issue: 026 | March 2010  
Beat the recession by empowering the line

In an economic downturn, organisations face the challenge of how to reduce employment costs while ensuring that their employees remain productive and motivated and that they retain the capacity to capitalise on new opportunities when the economy begins to recover. As a result, there has been an increased focus in recent times on the role of line managers, with a range of research highlighting both the cost and performance benefits of devolving greater people management responsibilities to line managers.

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Benefits of empowerment

This White Paper considers the benefits that greater empowerment of managers can bring to organisations and suggests ten steps that organisations should take to achieve these benefits.

Accountability – a hot topic

The role of line managers has become a hot topic in human resources (HR) circles in recent years. A 2007 survey of UK HR directors found that while the current split of people management responsibilities between line managers and HR in their organisations was 50/50, those surveyed felt the ideal split was 80/20. A 2008 survey by the Employment Review found that two-thirds of organisations expected line managers to take more accountability for people management processes over the next three years.

This need to devolve greater accountability to line managers is reinforced by recent research by the Chartered Institute of Personnel and Development (CIPD). The research highlighted the impact of line managers on a range of key HR processes. It reported that generally organisations were not doing enough to recognise the importance of line managers or of equipping them to manage effectively.

“It is disappointing to see that only a small number of organisations saw the importance of front-line managers in translating people management and development policies into practice ... Until line managers are recognised as the strategic partners of HR and given the recognition for their responsibilities, a lack of accountability in people management will continue.”

CIPD Report, Line managers in reward,
learning and development, 2008

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White Paper:

“Beat the recession by empowering the line”

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Supporting Snapshots:

“Corporate social responsibility”

“Transformation and recovery in a recession”

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