TCII :: Management Consultants
Building Profitable Business
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Presentations, workshops and seminars
TCii regularly delivers best practice presentations at client management meetings, internal seminars and networking events. We also run half-day and full-day workshops and seminars for clients and training organisations around the world.
Many of these are based on the series of White Papers we have developed from our work with our clients, our own research, and the input of external key business thinkers.
Below is a list of topics in our portfolio. You can find out more about each specialist speaker by clicking on their name.
Business expansion
Presenter: Terry Irwin
- Scalability
- Going global with your business
- Managing in a slowing economy
Communications technology
Presenter: Ian Price
- Email – how to get back in control
- The “too busy” mindset and its impact on leadership
Disaster recovery and business continuity
Presenter: Terry Irwin
- Disaster recovery planning
- Business continuity: More than disaster recovery
Finance
Presenter: Paul Lower
- Key financial management ratios
- Financing growth
- Beyond financial statements
- Finance for the non-financial manager
HR
Presenters: Terry Irwin, Steve Ellis, Ian Munro, Bay Jordan, Mick Yates
- Employee engagement
- Employee ownership
- Human capital management
- Succession planning
- Management development
- Avoiding recruitment mistakes
- Employee retention
- Change and transition leadership
- Leadership development
- Distributed leadership (in networks)
International
Presenter: Terry Irwin
- Doing business in the Russian Federation – an overview
- Eastern Europe
- Doing business in the UK
- British business culture
Knowledge management
Presenter: Terry Irwin
- What is knowledge management and how can I make it work?
Marketing
Presenters: Terry Irwin, Paul R. Smith, Mark Williams, Steve Mills
- Branding
- Marketing
- Is your organisation marketing oriented?
- Corporate identity
- Social media marketing
M&A / Exiting
Presenters: Terry Irwin, Henry Campbell-Jones
- Exit strategy
- How to value and sell your business
- Mergers and acquisitions
- Strategic alliances
Media training
Presenters: Michael Dodd, Terry Irwin
- Dealing with “blowtorch on the belly” questions in media interviews
- Giving great answers to tough questions
- What every business can learn from BP’s dealings with the media over the Gulf of Mexico pipeline disaster
New product development
Presenter: Terry Irwin
- The product development highway
Performance management
Presenter: Terry Irwin, Mick Yates
- Corporate performance management – pulling it together
- Dashboards – collecting and organising your business data
- Key performance indicators
- Meaningful measurement
- High performance organisations
Quality control
Presenter: Terry Irwin
- Leadership and management development: Army style
- The SCOR model – a tool for quality control
Sales and customer service
Presenters: Paul R. Smith, Terry Irwin, Andrew McMillan, Steve Mills
- Client retention
- Developing a sales training plan
- Developing a distinct and differentiated customer experience delivered through employees to define the brand
- Organisational development to deliver enhanced customer service
- Defining and shaping organisational culture
- Effective internal communications
- Fun at work to improve commercial success and productivity
- Leadership and customer service
- Selling though service and relationships
- Managing customer complaints to enhance reputation
Skills
Presenters: Terry Irwin
- Negotiation
- Media contact: Preparing yourself
- Networking skills – making the right connections
- Authentic speaking (I)
- Authentic speaking (II)
- Working with your true colours – using the Birkman Method® for team building
- Feeling your way – leadership skills using emotional intelligence
- What’s she going on about? Marketing and selling to women
- Getting to win:win – influencing skills
- Doing it differently – innovation and creativity
Strategy
Presenter: Terry Irwin
- Goal setting
- Strategic planning
- Strategic planning implementation
- Blue ocean strategy
- Pricing strategy
- Do we need a new business model?
- The “Seven Deadly Sins” of a CEO
- Compensation strategy
Supply Chain
Presenters: Terry Irwin
- Defining demand and supply chains
- Logistics: Role and trends
- Inventory management concepts
- The role of IT: Tools driven by process and strategy
- Making the most of your business IT investment
- Distribution channel structure
- Outsourcing challenges
- Total cost analysis
- ABC cost models
- Sales and operations planning imperatives (demand and capacity planning)
- Supply chain relationships: Power and trust
- What is my supply chain type?
- Working differently
- Supply chain planning: The strategic context
- Supply chain methodologies (JIT, Lean, Six Sigma, QR, ECR, EHCR, EFR, etc.)
- Supply chain optimisation: Implementation prerequisites
- Global supply chains – implementation and execution issues and trends
- Demand management
- Capacity management
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